Connecting humans to humans
Connecting humans to machines
Connecting machines to things
Are your business communication systems holding you back?
If you answered yes to any of the above questions, you are in the right place.
Leverage technology today to simplify your business communications needs all on one platform. Seamlessly connect with clients, coworkers and partners. Build and scale your business communication systems and processes with Universal Connectivity.
Partner with Universal Connectivity
Our top priority is leading the client experience by becoming a member of the team. Having one provider for all your voice, internet, fax, cloud, security services and network solutions is invaluable to your business. Start the conversation today and see how we can simplify your business communications and help your company adapt to new networking technologies at a pace and cost that fits your needs.
All on one platform...all on one bill.
Your Needs Dictate the Solution
Our full range of technology solutions and unmatched customer service can reduce costs, improve user experience, improve mobility and allow for endless growth. Are you ready to scale up your business? Universal Connectivity is your strategic partner in growth with flexible, scalable, telecommunication systems, networks and tools. We provide:
- The solutions you want.
- Human touch support to respond to the immediacy of your needs.
- The service you deserve.
- The essential tools and technology to fit your business needs.
We believe your business deserves to be better connected.
Technology Should Be an Asset, Not an Obstacle
Trust our experts to customize the right business communication systems to meet your needs.
Phones (VoIP)
Phones (VoIP) Hosted phone systems facilitate seamless communication on all devices and networks eliminating connectivity issues, increasing productivity and the customer experience. Get easier access to voicemails, call conferencing, call recording and more.
Internet Services
Internet Services Fiber optic, wireless and managed WiFi keep you connected while supporting all your critical applications. Reliability, bandwidth, speed, security, signal strength and cloud access as well as 4G and 5G to support IoT will extend a significant advantage to companies of all sizes.
Contact Center
Contact center solutions to help meet your business goals by increasing sales, operational efficiency and retaining customers through a better experience. Monitor, track, control and maximize your contact centers’ success.
Contact Center Enhanced
Contact Center Enhanced Deliver exceptional customer experience with a solution that will scale to your business needs. This enhanced contact center has robust features and is paired with outbound calling capability. It can handle a large calling volume giving you the ability to handle calls quickly and efficiently.
Fax Services
Fax Services Online, secure, regulatory compliant and reliable business fax service. Securely send and receive faxes by email, from any desktop, tablet or smartphone.
Network Solutions
We engineer the right network infrastructure to streamline and strengthen your communications that’s reliable, up-to-date, secure and operating at optimal speed with our cloud-based managed network solutions.
Cloud Communications
Cloud Communications Provide your business with the essential technology systems, tools and applications to streamline communication and collaboration creating greater organizational agility, adaptability and financial flexibility.
Cyber Security
Cyber Security Businesses of all sizes and types are vulnerable to becoming a victim of a cyber-attack. Gain an understanding of risk and a working knowledge of your organizations level of cyber security and compliance preparedness.
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Video Conferencing
Video Conferencing Host extraordinary meetings with ease. User-friendly video conferencing solutions on a reliable platform that provides the flexibility you want and makes it simple to start, join and meet all in real-time.
Managed IT
Managed IT Put your IT needs in the hands of seasoned experts. With managed IT services you get consistent, comprehensive IT support and maintenance including cyber security services, compliance services, unified communications and more.
Video Surveillance
Video Surveillance Video surveillance works as both a deterrent and a recovery tool. Benefits include enhanced safety, reduction of loss, multiple site management as well as the ability to monitor from anywhere. Hosted systems make video surveillance secure and seamless.
![E911 Call Routing](https://www.universalconnectivity.com/wp-content/uploads/2023/02/E911-Call-Routing-blue-dark-icon.png")
E911 Call Routing
Ensure accurate 911 call routing and dispatchable location management for the safety and well-being of your customers, employees, and guests. Keep all devices E911 compliant.
![Emergency Notification System Icon](https://www.universalconnectivity.com/wp-content/uploads/2023/08/Emergency-Notification-System-Icon-lt-Blue.png")
Emergency Alert System
Send alerts and critical details to everyone on your campus in an emergencies to improve safety and response time. The same system can also manage daily operations with overhead paging and announcements to any device, including legacy systems.
Phone Analytics
Phone Analytics Turn your business data into business intelligence with phone analytics. Listen, learn, measure and analyze your teams’ interactions with customers to improve overall business productivity, training and the customer experience.
SMS Messaging
SMS Messaging Reach clients, consumers, or employees quickly, conveniently, and securely. Share concise, real-time information with anyone on any mobile phone.
Call Recording + Voice AI
Call Recording + Voice AI Unlock insights from any conversation for compliance, record-keeping, dispute resolutions, sales & service performance, CX and coaching.
Microsoft Teams
Microsoft Teams Design a more mobile, agile working environment. Add local and long-distance calling for all your end users through the Team app they already use.
Leverage Technology So You Can Run Your Business The Way You Want
We plan and engineer the best telecommunication systems so you can be better connected and grow. Learn more about our solutions for your businesses needs.
Partnerships
These trusted partners help us serve you
Take your company wherever you want to go
Connectivity is the force that drives business. We help position companies for long-term growth with forward-thinking, scalable communication systems and tools. Universal Connectivity is the right communications partner to get you there.
All on one platform... All on one bill.
28 years in business
Net Promoter Score of 81 (2X the technology industry standard)
99% customer retention rate
Customer Testimonials
Hear from customers who connect the Universal way.
“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”
-- Tom W.
COO, insurance marketing
“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”
-- Anthony P.
Partner, CPA firm
“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”
-- Richard B.
owner, landscaping contractor
“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”
-- Nancy J.
system administrator, global manufacturing company
“If I have an issue with anything, they always get back to me right away. I’ve never had to wait on an answer. Their response time is awesome.”