Feel Confident and In Control of Your Communications Systems

We plan and engineer the best telecom systems so you can get connected and grow

Unified communication

Connecting humans to humans

Managed network solutions

Connecting humans to machines

Hosted phones VOIP icon

Connecting machines to things

Are your business communication systems holding you back?

Did your last communications provider saddle you with systems that aren’t integrated?

Are you frustrated by outdated systems that don’t have the features you need?

Struggling with video conferencing or connecting with remote workers?

Losing sales or maybe even employees due to poor business communication systems?

Have your business communication systems made transitioning to remote work a challenge?

Is bandwidth and VPN connectivity affecting your daily operations and slowing your growth?

If you answered yes to any of the above questions, you are in the right place.

You want to focus on moving your company forward, yet your current business communication systems are steering you into the slow lane. You know connecting with customers, clients and coworkers is critical to your success. There’s a lot riding on your decisions and you’re not sure where to turn.

Business internet provider in West Hartfort, CT

We Understand Your Business Feels Disconnected

You’re dealing with disparate systems and applications. Maybe you’re frustrated with legacy phone systems, outages or poor user experience. Your communications systems can be summed up in three words: complex, expensive and inflexible. 


Sales and staff morale could be taking a hit. Covering all your
communications needs with one vendor would simplify your life, still you aren’t sure what you need or where to start. Maybe your last big phone system investment was money wasted.

Take your company wherever you want to go

Universal Connectivity is the right communications partner to get you there

Universal Connectivity business communications provider

26 years in business

Universal Connectivity business communications provider

A NetPromoter Score of 77 (2X the technology industry standard)

Universal Connectivity business communications provider

99% customer retention rate

Tailored Communications Services With No Techie Talk 

We craft a custom service plan based on your business goals

  • Business Internet Services
  • Hosted Contact Center
  • Hosted Phones (VOIP)
  • Hosted Video Surveillance
  • Online and Secure Fax Services
  • Managed Network Solutions
  • Unified Communication
Office dog at Universal Connectivity

Business internet services

Your business can only grow as fast as your internet speed and scale as big as your bandwidth. Plus, fiber, fixed wireless, 4G and 5G to support IoT.

Hosted contact center

Make the call to monitor, control and maximize your contact center’s success with Cisco Webex Contact Center.

Hosted phones (VOIP)

Find out how secure, reliable phone systems could move your business forward.

Hosted video surveillance

Now you see it! Hosted video surveillance: The service you need with no bulky recording devices at your office.

Online and secure fax services

Free your business to send and receive faxes over your existing computer data network--with clear, secure, compliant and reliable results.

Managed network solutions

The right package, proactive monitoring and responsive, friendly support: Get IT together.

Unified communications

Keep all your employees connected, no matter where they are, with technology.

Technology Should Be an Asset, Not an Obstacle

We only recommend best-of-breed business phones for our cloud-based phone service

Cisco Phones

Full-featured IP phones for desks and conference rooms can give you the big picture with integrated video display.

Poly Phones, Headsets, Video Conferencing

Increase productivity with the industry’s best audio performance, for small businesses to enterprise-scale companies.

Universal connectivity customer reviews

Customer Testimonials

Hear from customers who connect the Universal way.

The Better Connected Plan

We listen to your needs.

We design custom solutions.

We implement and manage your plan so you’re better connected.