About

Universal Connectivity — Your Link to Your World

Meet the Leadership Team!

We excel in communications, gaining our clients' trust through being an expert in our industry. Our clients receive unmatched customer service, with a dedicated team of experts who are always available to listen, provide technical support or guidance in selecting the right telecommunications solutions for your business.

We Believe Every Business Deserves to be Better Connected

At Universal Connectivity, we offer our personal pledge to ensure your success

Unified communication

Connecting humans to humans

Managed network solutions

Connecting humans to machines

Network Solution icon

Connecting machines to things

process

Your Needs Drive the Solution

We believe every business deserves to be better connected. This fuels our mission to enhance our clients' growth and competitiveness with forward-thinking, scalable communications systems and tools. Coupled with our core values and our strength in strategic planning, we become a team member with our clients, empowering them to think differently about their telecommunications systems, networks and tools. What are the results of practicing this for almost three decades? Our clients are more productive, efficient and happy with how their business communicates.

Universal connectivity customer reviews

“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”

-- Anthony P.

Partner, CPA firm

Anytime Anywhere Stay Connected - Universal Connectivity
Universal connectivity customer reviews

“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”

-- Nancy J.

system administrator, global manufacturing company

Always On, Anytime, Anywhere Connectivity

Universal Connectivity is a premier unified communications as a service (UCaaS) provider offering enterprise-class voice over internet protocol (VoIP) business phone systems, internet connectivity solutions, fax services, hosted contact center solutions, business phone analytics, video conferencing, managed cyber security, video surveillance and network solutions. Since 1995, our unique approach has enabled us to deliver leading technology solutions with our dedicated team of experts to ensure client success.

Our core values center on you:

  • Pragmatic creativity: Our clients’ needs dictate the solution.
  • Human Touch: We respond to the immediacy of your needs.
  • Thoroughness: We listen and understand your business. Accurate documentation means accurate management.
  • Happiness: We love what we do, and it shows!

Grow Your Business: with Universal Connectivity

Our goal is to streamline operations, enhance satisfaction and cut costs. We have a proven track record of success in complex, multi-location, growing & consolidating industries like healthcare, education, retail, insurance, manufacturing, finance, law firms and mid-size businesses.

What will your company gain?

Technology Health Scorecard

Get a a meticulous review of your organization's technology and communications systems. Use it to:

  • Identify risks and plan IT budgets
  • Improve Business Continuity Plans
  • Enhance engagement through better technology utilization
  • Lower costs by pinpointing inefficiencies and redundant systems
  • Enable efficient and secure video communications

Custom Telecommunication Packages

We understand that each industry has specific needs when it comes to connectivity, compliance and support. We build custom business network solutions packages that align with your goals and budget. You can build your package using our full suite of products and services.

Thorough Execution, Timely Delivery

Our approach is collaborative—'we do it with you and for you.' The relationship extends beyond the sale; we're more than just a vendor or commodity provider.

Human Touch

We pride ourselves on being real people who respond to the immediacy of your needs. We understand that prompt and personalized support can make all the difference to the success of your business.

100% US-Based Support 24/7

This adds unparalleled value through immediate customer service and expertise.

SOC2, HIPAA and PCI Certifications

This ensures your company benefits from the highest standards of data security and compliance.

Network Delivery

Through QoS, BYoB and OTT. This guarantees optimal performance, flexibility, and over-the-top service quality for your company.

Our Leadership team is ready to partner with you and support your business. Learn more about our services and let’s connect!

Partnerships icon

Partnerships

These trusted partners help us serve you

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Memberships

Entrepreneurs Organization Logo
Entrepreneurs Organization
Greater New Haven Chamber of Commerce Logo
Greater New Haven Chamber of Commerce
West Hartford Chamber of Commerce Logo
West Hartford Chamber of Commerce
Young Presidents' Organization Logo
Young Presidents' Organization

The Better Connected Plan

We listen to your needs.

We design custom solutions.

We implement and manage your plan so you’re better connected.