Connecting humans to humans
Connecting humans to machines
Connecting machines to things
Are your business communication systems holding you back?
-
Is your ability to stay competitive in today's world keeping you up at night?
-
Is bandwidth and VPN connectivity affecting your daily operations and slowing your growth?
-
Are you struggling with security, connectivity and collaboration issues around your hybrid workforce?
-
Worried about data storage, cyber threats, disaster recovery & backup for your business?
-
Does your call center have the features needed to deliver exceptional customer experiences?
-
Are your systems holding you back from providing seamless collaboration and efficient communications?
If you answered yes to any of the these questions, you are in the right place.
Leverage technology today to simplify your business communications needs all on one platform. Seamlessly connect with clients, coworkers and partners. Build and scale your business communication systems and processes with Universal Connectivity.
Technology Should Be an Asset, Not an Obstacle
Partner with our expert consultants to streamline your business communications, transforming complex challenges into strategic advantages – ensuring every dollar spent maximizes your operational capabilities and strengthens your market position.
Partner with Universal Connectivity
Our top priority is leading the client experience by becoming a member of the team. Having one provider for all your voice, internet, fax, cloud, security services and network solutions is invaluable to your business. Start the conversation today and see how we can simplify your business communications and help your company adapt to new networking technologies at a pace and cost that fits your needs.
All on one platform...all on one bill.
Your Needs Dictate the Solution
Our full range of technology solutions and unmatched customer service can reduce costs, improve user experience, improve mobility and allow for endless growth. Are you ready to scale up your business? Universal Connectivity is your strategic partner in growth with flexible, scalable, telecommunication systems, networks and tools. We provide:
- The solutions you want.
- Human touch support to respond to the immediacy of your needs.
- The service you deserve.
- The essential tools and technology to fit your business needs.
We believe your business deserves to be better connected.
UC-Links Products & Services
Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.
Learn more about our UC-Links platform and service offerings.
Hover over the markers to learn more about each stage of the client experience with Universal Connectivity.
ListenUnderstand Client Needs
Document Systems
Document Call Flows
Design SolutionEngineering Solutions
Create Implementation Plan
Network Assessments
Plan ReviewTimeline Responsibilities
Confirm Needs Met
ApprovalsMSA Executed
Engineering Verified
ActivationTimeline Responsibilities
Confirm Needs Met
Project ManagementWeekly Huddle
Deployment
Onsite/Remote Setup
User Admin Training
Wrap UpTie Up Loose Ends
Optimize
Final Acceptance
NPS Survey
Ongoing PartnershipRegular Review
Optimization & Planning To Ensure Long Term Success
Take your company wherever you want to go
Connectivity is the force that drives business. We help position companies for long-term growth with forward-thinking, scalable communication systems and tools. Universal Connectivity is the right communications partner to get you there.
All on one platform... All on one bill.
28 years in business
Net Promoter Score of 83 (industry average is 31)
99% customer retention rate
Partnerships
These trusted partners help us serve you
Customer Testimonials
Hear from customers who connect the Universal way.
Read the Latest News, Tips and Success Stories
Your Business’s Net Promoter Score and Why It Is Important
As a business leader, you’re always looking for ways to improve customer satisfaction and loyalty. One metric that can help you measure these factors is the Net Promoter Score (NPS).…
How Much Should a Hosted VoIP Phone System Cost?
Technology is in a state of constant change, making it very easy to get left in the dust of today’s business environment. Hosted technologies and cloud-based services are the new…
Is Microsoft Teams Cloud Phone Integration Right for You?
Integrating Microsoft Teams with your business’s cloud phone system can help unify communications with rich features and a streamlined user experience. So is Microsoft Teams cloud phone integration the best…
Why E911 Compliance Matters: Understanding the Impact on Your Business
In today’s world, where employee safety is paramount, understanding and complying with “Enhanced 911” or E911 regulations is crucial. Negligence to comply not only puts your employees, customers, and guests…
Our Technology Health Scorecard
As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:
Areas Covered
Areas Covered
- Secure Communications
- Internet Access options
- Wi-Fi coverage, security and guest access
- 3rd party Integrations
- Phone system requirements and 911 compliance
- Emergency Notifications, Paging & Visitor Aware
- Security (physical, video and Network / Cyber)
- IT Management / Remote / Hybrid workers
- Disaster Recovery and Business Continuity
- Video Conferencing
- Call Center / Analytics / Call Recording
How You Can Use Results
How You Can Use Results
- Identify risk areas and strategically plan your IT budgets
- Improve your Business Continuity Plans
- Enhance employee and client engagement through better technology utilization
- Lower costs by pinpointing inefficiencies and redundant systems
- Enable efficient and secure video communications