M&A? Why Business Communications Due Diligence Is Critical

Business Communications Due Diligence

There’s a lot of strategic planning that goes into mergers and acquisitions, yet a big mistake that’s often made is not performing business communications due diligence. Before two companies merge, it’s crucial that the communication systems are able to talk to each other. Otherwise, you risk disrupting customer service, productivity and more. Learn how to…

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Convince Your Boss to Upgrade Your Phone System: IRR Calculation

Phone System IRR

The IT department often gets the brunt of employee and customer frustrations for phone issues, yet your boss doesn’t see the need to upgrade your phone system. Whether it’s due to a lack of understanding or financial concerns, there are different reasons why upper management could be hesitant to move forward. With a strong argument,…

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Reid and Riege, P.C. Case Study

Video Conferencing Solutions for Attorneys

The Problem Reid and Riege, P.C. has been providing legal services in Connecticut for more than 70 years. When the COVID-19 pandemic started, even the court system had to go remote. Unfortunately, there was no uniformity when it came to video conferencing platforms between local, state and federal courts. Some courts were on MS Teams, while…

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Is Microsoft Teams Cloud Phone Integration Right for You?

Microsoft Teams Cloud Phone Integration

Integrating Microsoft Teams with your business’s cloud phone system can help unify communications with rich features and a streamlined user experience. So is Microsoft Teams cloud phone integration the best path for your company? Consider these factors:  Teams for Your Team With many small to medium-size businesses already using (and paying for) Microsoft Teams, the…

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4 Ways Cloud-Based Phones Will Wow You

Cloud Based Phone System Benefits

Is it time for your business to get a new phone system? Before you make the purchase, it’s important to research today’s best solutions. Private branch exchanges (PBX) are traditional premise-based phone systems that transmit voice signals as electrical pulses over copper wires. Modern methods turn these signals into digital data that can be transmitted…

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Universal Connectivity Launches New Unified Communications Platform

Unified Communications Platform

Universal Connectivity, a leading provider of premier unified communications as a service (UCaaS), announces the launch of a new unified communications platform. The Cisco-powered BroadWorks platform provides unified communications (UC), giving Universal Connectivity’s small to midsize business clients a scalable UC solution geared for productivity and growth.  BroadWorks’ wide range of telephony and UC features…

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What Are 4G and 5G? Do I Need Them?

What are 4G and 5G?

Your business needs dependable internet service to be productive and keep customers happy, but what’s less clear is which wireless technology is best. 5G (the fifth generation of mobile wireless communications technology) has been making headlines in recent years due to its fast speeds and increased capacity. If you’ve ever wondered, “Do I need 5G?”…

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