The Connectors' Blog

News you can use, plus tips and success stories

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Looking for new innovations, ways of working or new opportunities? This blog is our way of sharing the latest developments in communication and collaboration. Every month, you’ll find:

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Up-to-date information on products and practices

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Case studies of Universal Connectivity customer success

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News about our team and corporate happenings

effectively collaborate with unified communications

5 Tips to Collaborate Effectively Using a Unified Communications Provider

By James Smith | June 29, 2022

Many  businesses are migrating or already have migrated to a hybrid workplace. Communication and collaboration is the core to keeping your business running smoothly. With many businesses migrating or already migrated to the hybrid work model, it’s important to ensure your employees are set up for success. Here are five tips businesses will benefit from…

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Four Common Business Communication System Problems Solved by UCLinks with Webex

By James Smith | June 23, 2022

Are you looking for a business communication system solution that doesn’t use too many apps and doesn’t cost you an arm and a leg? Here’s how UCLinks with Webex solves four common business communication problems so you can get back to what matters.  Problem: Your business uses too many apps. UCLinks with Webex Solution: As…

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New Call Center Service Offering: UCLinks Talkdesk

By James Smith | June 20, 2022

If you own or work in a small business, you know that customer service is your top priority. The way you communicate with customers and respond to their needs is at the heart of great service. To help you improve your customer interactions, Universal Connectivity is now offering UCLinks Talkdesk call center services.  These services…

5 Reasons HR Teams Love Unified Communications System, like Cisco Webex

By James Smith | May 12, 2022

Cisco Webex, a unified communications system, makes collaboration easy for all departments. Here are five reasons why HR teams love Cisco Webex.  1. Connection With Cisco Webex, it’s easy to keep your whole team in sync. Individual spaces can be created for specific HR topics and groups to keep employees in the loop and stay…

How Kari's Law Impacts Your Hosted Phone System

Kari’s Law and its Effect on Your Hosted Phone System

By James Smith | April 5, 2022

It is important to understand how laws and regulations affect the configurations of your hosted phone system. Having a partner well-versed in the area is the first step to bringing your business into compliance with the regulations.  Named after Kari Hunt Dunn, Kari’s Law was signed into federal law on February 16, 2018. With the…

Seamless Collaboration in Webex

What Does Seamless Collaboration Mean in Webex?

By James Smith | March 22, 2022

In this digitally remote world, collaboration platforms are vital to every businesses’ success. All the more reason to look for a platform that really performs. Seamless collaboration in Webex makes it easy to leverage all the tools you need to work together efficiently from anywhere.  What Is Seamless Collaboration? The concept of seamless collaboration is…

Top 6 Benefits of Business Class VoIP

Top 6 Benefits of Business Class VoIP

By James Smith | March 15, 2022

From static noise to dropped calls, an outdated phone system causes all sorts of frustrating and unnecessary problems for companies. Fortunately, there’s a modern phone solution designed for today’s communication needs — business class VoIP (voice over internet protocol). Learn more about VoIP and the top benefits it offers to scale your business. What Is…

Business Communications Provider

How to Spot a Good Business Communications Provider

By James Smith | March 8, 2022

In today’s modern world, unified communications systems are vital for helping businesses to thrive. Whether you’re running a large company or a small startup, a good business communications provider could make all the difference in your success since many operations rely on multiple communication channels, such as phone, video and messaging.  As with any major…

Universal Connectivity Business Internet Services

What’s Included in Business Internet Services?

By James Smith | March 1, 2022

When you’re looking into internet service for your business, you want to ensure you’re finding the right provider for your particular needs. There are many things to consider, such as cost, connection, bandwidth and speed. Narrowing down your options along with what will best suit your business can be tricky, but we want to help…

Outsourced IT vs In-House IT

In-house or Outsourced IT Services: What’s Best For Your Business?

By James Smith | February 22, 2022

Successful small and mid-size business owners take advantage of opportunities that will make their company run more efficiently and save money. From comprehensive cyber security to managing installations & upgrades, data storage, providing web hosting, network testing & monitoring, employee training and more,  IT services ensure that a business is prepared to succeed and protected…

Selecting your next telecom provider

6 Questions to Ask Before Selecting Your Next Telecom Provider

By James Smith | February 15, 2022

Choosing the right telecommunications provider for your business is crucial to supporting your day-to-day operations. Here are some questions you’ll want to consider asking a potential telecom provider.  Does the provider offer reliable support? What kind of support network does the company provide, if any?  Without a reliable and convenient support network at your disposal,…

Beebe Landscaping Secure Business Network Case Study

Case Study: Designing a Secure Business Network for Beebe Landscaping

By James Smith | February 8, 2022

Universal Connectivity has helped clients with superior business internet services for over two decades. When a large commercial landscaping company needed VPN access, and security, our team was eager to help. Beebe Landscape Services, Inc, is a large, single point of contact landscaping contractor for commercial, municipal and residential needs in Connecticut and Western Massachusetts.…

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