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Looking for new innovations, ways of working or new opportunities? This blog is our way of sharing the latest developments in communication and collaboration. Every month, you’ll find:
Up-to-date information on products and practices
Case studies of Universal Connectivity customer success
News about our team and corporate happenings
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How Finance Teams Can Use a Cloud Communication Platform to Keep Business Moving Forward
We know how important it is for your team to be able to connect quickly and easily when it comes to the end of the quarter. You need to stay informed about policy updates and changes so easy access to your team is pertinent. When it’s crunch time, there’s no room for chaos, which is…
Business Unified Communications Are Essential for Sales and Marketing Teams
Sales and marketing industries live by the mantra, “time is money.” Whether you’re rushing to close a client but need to provide them with important answers first, or quickly trying to correct a PR mistake so it doesn’t negatively affect your brand’s reputation, time is of the essence. UCLinks with Webex for sales and marketing…
Starting a Hybrid Office
5 Key Challenges to Starting a Hybrid Office With the way that cloud communications are advancing, having a hybrid work environment for your business has become more common. Of course, it started with the pandemic quarantine, when many businesses were forced into a hybrid model almost overnight and without the communications infrastructure to support it.…
Robocall Mitigation: What it means for your business VoIP systems
Robocalls are more than a regular nuisance many of us deal with – they often turn out to be spam or illegal. In the past, robocalling was done using analog phone lines, which meant that the call could only go out to phones connected to the same network. Today, however, most companies use voice over…
Types of Business Internet Service Providers
Internet access has become essential for business operations today. As technology continues to evolve, there are many business internet services available with varying levels of speed, reliability, security and cost. Choosing the right internet service providers for your company requires some due diligence. Learn more about different internet services and what to consider when selecting…
Universal Connectivity Adds New SMS Messaging Service to UCLinks Platform
Universal Connectivity is adding a new SMS messaging service to their UCLinks platform. Currently available to any customer, this service adds a seamless and secure communication channel for today’s businesses and workforce. It’s the perfect solution, providing a more enhanced communication that results in a convenient and effective way to reach people in real-time whether…
What’s the Difference Between a Fiber and Cable Business Internet Network?
Understanding the differences between internet services is helpful in determining which is right for your business communications. Additionally, it’s important to keep in mind that commercial entities have different internet needs than residences, so choosing the best business internet network requires some research and consideration. Two potential options include fiber and cable, both of which…
What Is a Cloud Call Center?
With many avenues of customer support these days, it’s important to know what the right option is for your business communications. One of the newer alternatives is the cloud call center, which has seen popularity over the years. Let’s break down what a cloud call center is and the advantages for your customer service. Cloud…
Benefits of Fiber Optic Business Internet Service
The reliability of the business internet service connection is critical. Fiber optic connectivity can extend a significant advantage to companies of all sizes – especially for the ones that use data storage or cloud. The internet connection you choose for your organization will not only impact employee productivity, but also the customer experience. What it…
How to Recycle Old Network Phone Systems and Computers
In today’s world, we all rely heavily on the latest technology to make life easier, from sending emails to shopping. Over time though, outdated network phone systems and computers can end up hurting your business in multiple ways, such as decreasing productivity, offering fewer features and increasing maintenance costs. In these cases, the best option…
What to Look for in a Cloud Communications Provider
As the popularity of the cloud increases so does the demand for a cloud communications provider. It can be a daunting task to choose the right provider for your communications needs especially if you are new to the cloud. We’ve created a helpful guide of things to look for when choosing a cloud communications provider. …
A Fresh Approach to Video Conferencing for Insurance Carrier Company
What happens when you have a valuable but outdated video conference room? Wellfleet, an insurance company headquartered in Massachusetts, found itself in that situation. The Problem The pandemic jump-started an increased need for in-office, platform-agnostic video conferencing solutions. Wellfleet, a Berkshire Hathaway insurance company, has clients from coast to coast: It’s one of the leading…
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