The Connectors' Blog

News you can use, plus tips and success stories

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Looking for new innovations, ways of working or new opportunities? This blog is our way of sharing the latest developments in communication and collaboration. Every month, you’ll find:

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Up-to-date information on products and practices

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Case studies of Universal Connectivity customer success

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News about our team and corporate happenings

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Universal Connectivity Business Internet Services

What’s Included in Business Internet Services?

By James Smith | March 1, 2022

When you’re looking into internet service for your business, you want to ensure you’re finding the right provider for your particular needs. There are many things to consider, such as cost, connection, bandwidth and speed. Narrowing down your options along with what will best suit your business can be tricky, but we want to help…

Outsourced IT vs In-House IT

In-house or Outsourced IT Services: What’s Best For Your Business?

By James Smith | February 22, 2022

Successful small and mid-size business owners take advantage of opportunities that will make their company run more efficiently and save money. From comprehensive cyber security to managing installations & upgrades, data storage, providing web hosting, network testing & monitoring, employee training and more,  IT services ensure that a business is prepared to succeed and protected…

Selecting your next telecom provider

6 Questions to Ask Before Selecting Your Next Telecom Provider

By James Smith | February 15, 2022

Choosing the right telecommunications provider for your business is crucial to supporting your day-to-day operations. Here are some questions you’ll want to consider asking a potential telecom provider.  Does the provider offer reliable support? What kind of support network does the company provide, if any?  Without a reliable and convenient support network at your disposal,…

Beebe Landscaping Secure Business Network Case Study

Case Study: Designing a Secure Business Network for Beebe Landscaping

By James Smith | February 8, 2022

Universal Connectivity has helped clients with superior business internet services for over two decades. When a large commercial landscaping company needed VPN access, and security, our team was eager to help. Beebe Landscape Services, Inc, is a large, single point of contact landscaping contractor for commercial, municipal and residential needs in Connecticut and Western Massachusetts.…

Hybrid Work - Webex keeps your business moving forward

Hybrid Work Is Here to Stay: How Webex Can Keep Your Business Moving Forward

By James Smith | February 3, 2022

Hybrid working models continue to evolve bringing new challenges to businesses. What was once a necessity due to the pandemic blind-siding businesses, large and small, is now becoming the new norm. In many ways, hybrid work makes it more difficult to keep people connected than when everyone was in the office or everyone was working…

Business Phone Analytics Platform iCall

Universal Connectivity Adds Business Phone Analytics Platform

By James Smith | January 25, 2022

The analytics that iCall Suite collects and easily displays provide actionable insights that are otherwise unavailable. The benefits of this product we now offer can be used to ultimately stay ahead of the competition. James Smith, CEO and Chief Connector Universal Connectivity recently partnered with Tollring to add iCall Suite, a business phone analytics platform…

The Benefits of Using Cisco Webex With BroadWorks Solutions

Top Benefits of Using Cisco Webex With BroadWorks Solutions

By James Smith | January 11, 2022

As more and more businesses, big and small, turn to hybrid business models and remote work, unified communications platforms that provide video conferencing, secured calling and collaboration are becoming a necessity. An all-encompassing platform like Cisco Webex with BroadWorks Solutions that can support the tools that are vital to your business can elevate productivity and…

Is it time to update your business phones?

How to Tell It’s Time to Update Your Business Phones

By James Smith | January 4, 2022

We know how frustrating it can be to run your business with a failing phone system that you can’t figure out how to fix. Here we highlight eight signs it’s time to update your business phones.  1. You have poor audio quality and reliability is getting worse Do you worry about the professional perception of…

Comparing Video Conferencing Platforms

Comparing Video Conferencing Platforms: Webex vs Zoom vs Microsoft Teams

By James Smith | December 21, 2021

In a new world of remote and online learning and working, connectivity and collaboration is at the heart of it all. The increasing demand for easy and efficient connectivity has sprouted the necessity for collaborative platforms like Cisco Webex, Zoom and Microsoft Teams. When comparing business video conferencing platforms, it’s important to look at all…

The best business phone and internet for CPAs

What Is the Best Business Phone and Internet for CPAs?

By James Smith | December 14, 2021

There’s more to being a good CPA than expert accounting skills: You must also possess great communication skills and be able to collaborate with others. In order to communicate like a trustworthy professional, it’s crucial that your accounting business has the best business phone and internet for CPAs. But, what exactly is “best”? Phone and…

How 5G Internet Is Changing the Way We Work and Live

How 5G Internet Is Changing the Way We Work and Live

By James Smith | December 7, 2021

The internet has altered our world in many different ways, and 5G internet is on the path to shake things up again. 5G, short for “fifth generation,” is the latest wireless communication technology that’s known for lightning-fast speeds and greater bandwidth. Currently, 4G is the most widely used internet technology in many countries, but 5G…

IoT and Business Telecommunications Trends for Business

IoT and Business Telecommunications: What the Internet of Things Trends Mean for Business Telecommunications

By James Smith | November 23, 2021

The internet has forever altered our lives, which is why the “internet of things” (IoT) trends will undoubtedly affect your business, too, especially your telecommunications systems. Learning more about IoT and business telecommunications implications will make you better prepared for future success.  Internet of Things Definition The internet of things is a concept that refers…

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