Universal Connectivity’s 24th Anniversary

As we celebrate Universal Connectivity’s 24th anniversary, here are some fun phone facts: The first payphone was installed in Hartford CT in 1889 by Southern New England Telephone (SNET,) thanks to the innovation of Connecticut’s own William Gray At the turn of the last century, there were more than 2.2 million payphones in the U.S….

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New Year’s Resolution – Never Say No

Never say no? Isn’t that the opposite of personal empowerment dogma? Aren’t we supposed to establish limits and only commit to those actions we can truly support? Absolutely, we need to set boundaries, and that means not agreeing to do everything that is asked of you. But “Never Say No” is two-fold. First, there’s finding…

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What To Do With Your Toshiba Phone System

With Avaya’s Chapter 11 bankruptcy filing and Toshiba’s exit from the North American business telecom equipment market, businesses currently using these phone systems may be feeling vulnerable. While both companies have pledged to support their products and services, that will only be honored during existing contract terms. Toshiba has even gone so far as to…

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Are You Burning Your Cellular Minutes?

Did you know that if your business has a cloud based mobile solution, you could be saving on your cellular minutes? Voice over Internet Protocol (VoIP) solutions offer the ability to tap into Wi-Fi or hotspots in order to use mobile data instead of burning through cellular minutes provided on your wireless plan. In fact,…

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New Year’s Resolution – Listen Up!

To communicate better, we first need to look at our listening skills. As we look for ways to communicate better in 2018, let’s first reflect on how we receive information and – more importantly – how well we receive that information. Communication is the sharing of information. One person is expressing thoughts, concerns, ideas, fears…

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