The Connectors' Blog

News you can use, plus tips and success stories

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Looking for new innovations, ways of working or new opportunities? This blog is our way of sharing the latest developments in communication and collaboration. Every month, you’ll find:

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Case studies of Universal Connectivity customer success

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IoT and Business Telecommunications Trends for Business

IoT and Business Telecommunications: What the Internet of Things Trends Mean for Business Telecommunications

By James Smith | November 23, 2021

The internet has forever altered our lives, which is why the “internet of things” (IoT) trends will undoubtedly affect your business, too, especially your telecommunications systems. Learning more about IoT and business telecommunications implications will make you better prepared for future success.  Internet of Things Definition The internet of things is a concept that refers…

What to Look for in a Business Internet Provider in Connecticut

What to Look for in a Business Internet Provider in Connecticut

By James Smith | November 9, 2021

When searching for a business internet provider in Connecticut, it’s important to look beyond the basics — like services and pricing — in order to find a trustworthy partner for your company. It’s both the big and small details that distinguish a quality internet provider from the rest. Due diligence is key to getting business…

Business Communications Due Diligence

M&A? Why Business Communications Due Diligence Is Critical

By James Smith | October 14, 2021

There’s a lot of strategic planning that goes into mergers and acquisitions, yet a big mistake that’s often made is not performing business communications due diligence. Before two companies merge, it’s crucial that the communication systems are able to talk to each other. Otherwise, you risk disrupting customer service, productivity and more. Learn how to…

Phone System IRR

Convince Your Boss to Upgrade Your Phone System: IRR Calculation

By James Smith | October 7, 2021

The IT department often gets the brunt of employee and customer frustrations for phone issues, yet your boss doesn’t see the need to upgrade your phone system. Whether it’s due to a lack of understanding or financial concerns, there are different reasons why upper management could be hesitant to move forward. With a strong argument,…

Video Conferencing Solutions for Attorneys

Case Study: Video Conferencing Solutions for Reid and Riege, P.C.

By James Smith | September 23, 2021

The Problem Reid and Riege, P.C. has been providing legal services in Connecticut for more than 70 years. When the COVID-19 pandemic started, even the court system had to go remote. Unfortunately, there was no uniformity when it came to video conferencing platforms between local, state and federal courts. Some courts were on MS Teams, while…

Microsoft Teams Cloud Phone Integration

Is Microsoft Teams Cloud Phone Integration Right for You?

By James Smith | September 9, 2021

Integrating Microsoft Teams with your business’s cloud phone system can help unify communications with rich features and a streamlined user experience. So is Microsoft Teams cloud phone integration the best path for your company? Consider these factors:  Teams for Your Team With many small to medium-size businesses already using (and paying for) Microsoft Teams, the…

Cloud Based Phone System Benefits

4 Ways Cloud-Based Phones Will Wow You

By James Smith | August 19, 2021

Is it time for your business to get a new phone system? Before you make the purchase, it’s important to research today’s best solutions. Private branch exchanges (PBX) are traditional premise-based phone systems that transmit voice signals as electrical pulses over copper wires. Modern methods turn these signals into digital data that can be transmitted…

Unified Communications Platform

Universal Connectivity Launches New Unified Communications Platform

By James Smith | August 12, 2021

Universal Connectivity, a leading provider of premier unified communications as a service (UCaaS), announces the launch of a new unified communications platform. The Cisco-powered BroadWorks platform provides unified communications (UC), giving Universal Connectivity’s small to midsize business clients a scalable UC solution geared for productivity and growth.  BroadWorks’ wide range of telephony and UC features…

Unified communications for business

The Home/Office Hybrid Approach: Set Your Team Up for Success With Unified Communications for Business

By James Smith | August 5, 2021

The way we work looks quite different than it did in 2019 with the pandemic-induced rise of remote work. Now, with workplaces re-opening, some people are trading in their sweat pants for suits at least a few days a week. Thanks to unified communications for business, many workers don’t need to be on-site all the…

Business telecommunications partner

How the Right Business Telecommunications Partner Can Be Your Secret Weapon

By James Smith | July 27, 2021

The saying “teamwork makes the dream work” not only is true when it comes to employees, but it also applies to finding the right business telecommunications partner for your business. Telecommunications might not be the first thing you think of when positioning your company for success, but it’s critical. Consider this: The right partner can…

Choosing A Business Phone System

Choosing a Business Phone System: The Ultimate Checklist to Help You Make the Call

By James Smith | July 20, 2021

Choosing a business phone system can seem like a daunting task. Whether you’re implementing a new business communication system or planning to replace your current provider, you want to make the right call. The right partner will set you up for success for the short and long term.  Compiled after years of experience, this checklist…

What are 4G and 5G?

What Are 4G and 5G? Do I Need Them?

By James Smith | July 13, 2021

Your business needs dependable internet service to be productive and keep customers happy, but what’s less clear is which wireless technology is best. 5G (the fifth generation of mobile wireless communications technology) has been making headlines in recent years due to its fast speeds and increased capacity. If you’ve ever wondered, “Do I need 5G?”…

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