The Connectors' Blog

News you can use, plus tips and success stories

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Looking for new innovations, ways of working or new opportunities? This blog is our way of sharing the latest developments in communication and collaboration. Every month, you’ll find:

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Up-to-date information on products and practices

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Case studies of Universal Connectivity customer success

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News about our team and corporate happenings

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What are 4G and 5G?

What Are 4G and 5G? Do I Need Them?

By James Smith | July 13, 2021

Your business needs dependable internet service to be productive and keep customers happy, but what’s less clear is which wireless technology is best. 5G (the fifth generation of mobile wireless communications technology) has been making headlines in recent years due to its fast speeds and increased capacity. If you’ve ever wondered, “Do I need 5G?”…

Universal Connectivity Joins Influential Industry Association

Universal Connectivity Joins Influential Industry Association

By James Smith | July 6, 2021

Membership in the Cloud Communications Alliance brings local provider together with leaders from around the world As part of its continued mission to better connect clients with their world, Universal Connectivity has joined the Cloud Communications Alliance (CCA). The alliance, a not-for-profit peer association with more than 150 member organizations, is dedicated to collaboration and…

Universal Connectivity VoIP Phone Systems

Is It Time to Say Goodbye to Your Desk Phone? Understanding VoIP Phone Systems for 2021

By James Smith | June 15, 2021

Even if it doesn’t have a rotary dial, your office phone may be past its prime. Outdated desk phones and phone systems hold your business back in multiple ways: poor call quality, dropped connections and frustration for both clients and employees. That’s why VoIP phone systems have become the standard voice communications delivery method. Today’s…

Best Video Conferencing Platform

Trying to Choose the Best Video Conferencing Platform? 3 Reasons to Stop Worrying

By James Smith | June 8, 2021

Zoom, Blue Jeans, WebEx, Teams, Go-To Meeting, Google Hangouts… With no shortage of options, hand-wringing over which is the best video conferencing platform is understandable. The good news is there’s no need to fret over your choice. Here’s why:  You might have preferences in terms of functionality or maybe you and your team are just…

Universal Connectivity Sponsors CSGA Tournament

West Hartford Telecommunications Provider Sponsors Golf Tournament

By James Smith | June 1, 2021

Universal Connectivity supports the 2021 CSGA Amateur Tournament as a presenting sponsor  The mission of Universal Connectivity is to connect people to their world, and, this summer, the company will connect golfers in tournament play at the 119th Connecticut Amateur Championship. As a presenting sponsor, Universal Connectivity is assisting in bringing the tournament back to…

Universal Connectivity Microsoft Teams Video Conferencing

“Before, During and After” Reasons to Use Microsoft Teams for Video Conferencing

By James Smith | June 1, 2021

The pandemic’s sudden shove into remote work taught us there are several ways to skin the video conferencing cat, with Zoom, WebEx, Teams and other platforms. Given that you may already pay for Microsoft Teams through your MS 365 subscription, why not take advantage of everything Teams offers in terms of video conferencing?  Before a…

Moving Call Center to the Cloud

Is it Time? Moving a Call Center to the Cloud

By James Smith | May 25, 2021

Is your call center as productive as it could be? Are you able to accommodate agents working off-site? Are you worried about dealing with downtime if a natural disaster strikes? These questions and others could be the catalyst for moving your call center to the cloud.  On-premises call centers create space for in-house representatives to…

Business Telecom Systems

New Website Highlights Business Telecom Systems Focuses on Connecting People

By James Smith | May 4, 2021

Universal Connectivity launches new site centered on client-led solutions With a fresh and engaging user experience, the new Universal Connectivity website now offers visitors a clear message: You can feel confident and in control of your business telecom systems. Through the refreshed site, visitors can browse and learn more about how the company serves its mission to…

cloud communications

10 Reasons Companies Are Moving to Cloud Communications

By James Smith | March 15, 2021

Cloud business communication services are the most common alternative to on-premises phone systems. Here are 10 reasons to consider transferring your business to the Cloud: 1. Enhanced Agility Cloud communications enables businesses to react fast to ever changing market conditions. With the Cloud, you can work anywhere, easily navigate office moves and expand your business.…

cloud based system

Is Your Sunk Cost Mentality Holding You Back From Getting to the Cloud?

By James Smith | February 15, 2021

Your phone system is your critical link to stay connected to customers. When it’s down, service is interrupted or old elements begin to falter, your business suffers as a result. Sometimes, these things are simply beyond your control; say a storm wipes out your building. With a legacy premise-based system, you’re instantly disconnected from incoming…

business move

7 Steps For a Better Business Move

By James Smith | January 15, 2021

Did you know that moving to a new home is more stressful than getting married or having a baby? It’s true. And moving your business can be equally stressful. Despite the positives — lower costs, better location, more space, etc. — change can be scary, especially when that change has the potential to be highly…

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