Cloud Services
Is it Time? Moving a Call Center to the Cloud
Is your call center as productive as it could be? Are you able to accommodate agents working off-site? Are you worried about dealing with downtime if a natural disaster strikes? These questions and others could be the catalyst for moving your call center to the cloud. On-premises call centers create space for in-house representatives to…
Read More10 Reasons Companies Are Moving to Cloud Communications
Cloud business communication services are the most common alternative to on-premises phone systems. Here are 10 reasons to consider transferring your business to the Cloud: 1. Enhanced Agility Cloud communications enables businesses to react fast to ever changing market conditions. With the Cloud, you can work anywhere, easily navigate office moves and expand your business.…
Read MoreIs Your Sunk Cost Mentality Holding You Back From Getting to the Cloud?
Your phone system is your critical link to stay connected to customers. When it’s down, service is interrupted or old elements begin to falter, your business suffers as a result. Sometimes, these things are simply beyond your control; say a storm wipes out your building. With a legacy premise-based system, you’re instantly disconnected from incoming…
Read More