Reliable connectivity
Customized solutions
Insurance industry experience
Because Clear Connections Are Critical
Staying in touch with your clients and customers is not optional. No matter what role your company plays in the industry, telecommunications can either hinder your growth or ensure your success. Adding remote work brings new issues around data security and the need to collaborate easily with coworkers. You need a connectivity partner that understands how you work.
Choose Universal Connectivity for:
Right Here in the Insurance Capital of the World
From our Hartford, Connecticut, location we partner with local, regional and national companies. We act as a true partner, providing individual support. Unlike the “big guys” with their generic packages, we offer solutions based on your company’s individual needs. Discover just how far today’s innovative telecom systems can take your organization, while feeling confident that you have all the support you need.
Working with insurance brokers since 2008
Net Promoter Score of 83 (industry average is 31)
99% customer retention rate
Our Technology Health Scorecard
As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:
Areas Covered
Areas Covered
- Secure Communications
- Internet Access options
- Wi-Fi coverage, security and guest access
- 3rd party Integrations
- Phone system requirements and 911 compliance
- Emergency Notifications, Paging & Visitor Aware
- Security (physical, video and Network / Cyber)
- IT Management / Remote / Hybrid workers
- Disaster Recovery and Business Continuity
- Video Conferencing
- Call Center / Analytics / Call Recording
How You Can Use Results
How You Can Use Results
- Identify risk areas and strategically plan your IT budgets
- Improve your Business Continuity Plans
- Enhance employee and client engagement through better technology utilization
- Lower costs by pinpointing inefficiencies and redundant systems
- Enable efficient and secure video communications
Request Your Assessment
The Telecom Services Insurers Need
We understand what makes insurance brokers tick, and how aging or outdated communications solutions can hold them back. You can build your insurance business on our suite of services that includes business internet, hosted phone systems, online fax systems and much more.
“We are incredibly pleased with the upgrade to our conference room. The upgrade allowed Wellfleet’s employees and clients to communicate more fluidly, helping us continue in our mission of protecting people against risk throughout every stage of life.”
-- PHIL L.
Wellfleet CIO
Your Technology Should Be an Asset, Not an Obstacle
Trust our experts to customize the right business communication solutions to meet your insurance business needs.
Phones (VoIP)
Phones (VoIP) Internet Services
Internet Services Contact Center
Contact Center Enhanced
Contact Center Enhanced Fax Services
Fax Services Network Solutions
Network Solutions Cloud Communications
Cloud Communications Cyber Security
Video Conferencing
Video Conferencing Managed IT
Managed IT Video Surveillance
Video Surveillance![E911 Call Routing](https://universalconnectivity.com/wp-content/uploads/2023/02/E911-Call-Routing-blue-dark-icon.png")
E911 Call Routing
![Emergency Notification System Icon](https://universalconnectivity.com/wp-content/uploads/2023/08/Emergency-Notification-System-Icon-lt-Blue.png")
Emergency Alert System
Phone Analytics
Phone Analytics SMS Messaging
SMS Messaging Call Recording + Voice AI
Call Recording + Voice AI Microsoft Teams
Microsoft Teams
Communications Beyond Phones
Investing in top VoIP phones is a great way to put your insurance brokerage on track, making it more productive and efficient. In addition, Universal Connectivity can help brokers connect with:
Business Internet for Insurance Brokers
Hosted Phone Systems Keep You Connected
Managed Network Solutions for Insurance Brokers
Customer Testimonials
Hear from customers who connect the Universal way.
“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”
-- Tom W.
COO, insurance marketing
“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”
-- Anthony P.
Partner, CPA firm
“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”
-- Richard B.
owner, landscaping contractor
“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”
-- Nancy J.
system administrator, global manufacturing company
“If I have an issue with anything, they always get back to me right away. I’ve never had to wait on an answer. Their response time is awesome.”
