Cloud Communications for Businesses

Universal Connectivity provides cloud communication solutions and managed network systems for mid-market businesses

Universal Connectivity — Your Link to Your World

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Scalable solutions

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Dependable support

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Experience with mid-market companies

Because You Need to Stay Competitive

Whether you’re a new or growing mid-market company, you know how important it is to stay competitive. Universal Connectivity provides the IT services and solutions you need to stay ahead of the competition.

When you choose Universal Connectivity for cloud communications for businesses, you get:

  • A local provider with business experience.
  • Scalable solutions that will grow with your business.
  • Dependable IT support when you need it.
  • A solid foundation for today and the future.
Mid-Market Business - When you choose Universal Connectivity

Bring Your Focus Back to Your Business with Cloud Communications

As a business owner, it’s likely you have a lean staff and it’s even more likely you don’t have an IT expert at your disposal. Because of this you add IT maintenance to your already long list of duties as the business owner, making it hard to give other aspects of the business the attention they need. Hard-working business owners like you deserve a customized approach to cloud communications that will help your business grow without weighing you down with responsibilities.

Choose Universal Connectivity for our:

Universal Connectivity business communications provider

Experience with small to midsize businesses

Universal Connectivity business communications provider

Net Promoter Score of 79 (2X the technology industry standard)

Universal Connectivity business communications provider

99% customer retention rate

Benefit from Our Experience with Midsize Businesses

We understand the specific needs of businesses from customer experience to staying ahead of the competition. You can count on our quick, personal support and robust selection of services like business Internet, hosted phone systems, video conference, hosted call center, managed cyber security and much more.

Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your business needs.

Unified Cloud communications Cloud Communications

Keep all your employees connected, no matter where they are, with technology.

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Hosted contact center Contact Center

Make the call to monitor, control and maximize your contact center’s success with Cisco Webex Contact Center.

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Managed cyber security Cyber Security

Stop worrying about the "what ifs." Rest easy with managed cyber security that protects your business and is on standby in case of an emergency.

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Online and secure fax services Fax Services

Free your business to send and receive faxes over your existing computer data network--with clear, secure, compliant and reliable results.

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business security systems icon Internet Services

Your business can only grow as fast as your internet speed and scale as big as your bandwidth. Plus, fiber, fixed wireless, 4G and 5G to support IoT.

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Managed IT services Managed IT

Get a team of professionals who have the knowledge and experience to provide you with comprehensive IT support. Make the right investment for your business and outsource your IT.

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Managed network solutions Network Solutions

The right package, proactive monitoring and responsive, friendly support: Get IT together.

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Hosted phones (VOIP) Phones (VoIP)

Find out how secure, reliable phone systems could move your business forward.

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UCLinks With iCall Suite

Turn your business data into business intelligence with phone analytics. Study your business and continue to grow with phone analytics.

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UCLinks Talkdesk Call Center UCLinks With Talkdesk

Boost your customer experience with UCLinks Talkdesk. Enhance call center performance and examine helpful call analytics while increasing business productivity.

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Video Conferencing

Use video conferencing that's as effective as an in-person meeting. Count on reliable equipment, efficient installation and and crystal-clear connections with our business video conference solution.

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Video Surveillance

Now you see it! Hosted video surveillance: The service you need with no bulky recording devices at your office.

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Midsize Businesses - Universal Connectivity

A Customized, Scalable Approach

One way to get your growing business on the path to productivity and increased revenue is to invest in a cloud communications infrastructure that will elevate your team’s productivity, increase your customer experience and keep everyone better connected. In addition, Universal Connectivity can help your business connect with:

  • Development of a business continuity and disaster recovery plan to ensure your business is taken care of no matter what.
  • Solutions and services that will grow with your business.
  • The convenience that comes from working with just one telecom vendor.

Business Internet for Midsize Businesses

Internet connection is vital to the customer experience. If your systems are down, you’re losing customers and revenue. Business internet from Universal Connectivity includes:

  • Flexible bandwidth, up to 10Gbps.
  • Comprehensive and customized network design built for you.
  • Wireless 4G LTE/5G broadband connection.
  • Access to cloud-based applications.

Create Better Relationships with Hosted Call Center Services

Every conversation is an opportunity and a moment that matters to your business. You deserve a comprehensive contact center that connects you and your customers.

Choose Universal Connectivity as your contact center partner for:

  • An optimized contact center for large scale traffic during busy seasons.
  • Insights on your customer base and their buying behavior.
  • Easy routing that directs customers to the best team member for their needs.
  • Seamless connections to customers anywhere on any device.

Managed Network Solutions Custom-Built for Your Business

Premier performance, maximum bandwidth and scalability: You get it all with managed network service from Universal Connectivity. Our experience with new and growing businesses means we understand your specific needs and provide you telecommunications with a personal touch.

  • Bundled hardware, software and managed network solutions
  • Security firewalls, Wi-Fi, LAN switching and cabling
  • Configuration of switches and wireless access points
  • Professional network integration
  • Consistent, responsive support
Universal connectivity customer reviews

Customer Testimonials

Hear from customers who connect the Universal way.

The Better Connected Plan

We listen to your needs.

We design custom solutions for mid-sized businesses.

We implement and manage your plan so you’re better connected.