Scalable solutions
Dependable support
Experience with mid-market companies
Because You Need to Stay Competitive
Whether you’re a new or growing mid-market company, you know how important it is to stay competitive. Universal Connectivity provides the IT services and solutions you need to stay ahead of the competition.
When you choose Universal Connectivity for cloud communications for businesses, you get:
Bring Your Focus Back to Your Business with Cloud Communications
As a business owner, it’s likely you have a lean staff and it’s even more likely you don’t have an IT expert at your disposal. Because of this you add IT maintenance to your already long list of duties as the business owner, making it hard to give other aspects of the business the attention they need. Hard-working business owners like you deserve a customized approach to cloud communications that will help your business grow without weighing you down with responsibilities.
Choose Universal Connectivity for our:
Experience with small to midsize businesses
Net Promoter Score of 83 (industry average is 31)
99% customer retention rate
Our Technology Health Scorecard
As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:
Areas Covered
Areas Covered
- Secure Communications
- Internet Access options
- Wi-Fi coverage, security and guest access
- 3rd party Integrations
- Phone system requirements and 911 compliance
- Emergency Notifications, Paging & Visitor Aware
- Security (physical, video and Network / Cyber)
- IT Management / Remote / Hybrid workers
- Disaster Recovery and Business Continuity
- Video Conferencing
- Call Center / Analytics / Call Recording
How You Can Use Results
How You Can Use Results
- Identify risk areas and strategically plan your IT budgets
- Improve your Business Continuity Plans
- Enhance employee and client engagement through better technology utilization
- Lower costs by pinpointing inefficiencies and redundant systems
- Enable efficient and secure video communications
Request Your Assessment
Benefit from Our Experience with Midsize Businesses
We understand the specific needs of businesses from customer experience to staying ahead of the competition. You can count on our quick, personal support and robust selection of services like business Internet, hosted phone systems, video conference, hosted call center, managed cyber security and much more.
“Their team is incredibly responsive and the follow up is just as impressive. Highly recommend Universal Connectivity to anyone looking for a communications partner that will keep you securely connected.”
-- Rich Beebe
Beebe Landscape Services Owner
Technology Should Be an Asset, Not an Obstacle
Trust our experts to customize the right business communication solutions to meet your business needs.
Phones (VoIP)
Phones (VoIP) Internet Services
Internet Services Contact Center
Contact Center Enhanced
Contact Center Enhanced Fax Services
Fax Services Network Solutions
Network Solutions Cloud Communications
Cloud Communications Cyber Security
Cyber Security Video Conferencing
Video Conferencing Managed IT
Managed IT Video Surveillance
Video Surveillance![E911 Call Routing](https://universalconnectivity.com/wp-content/uploads/2023/02/E911-Call-Routing-blue-dark-icon.png")
E911 Call Routing
![Emergency Notification System Icon](https://universalconnectivity.com/wp-content/uploads/2023/08/Emergency-Notification-System-Icon-lt-Blue.png")
Emergency Alert System
Phone Analytics
Phone Analytics SMS Messaging
SMS Messaging Call Recording + Voice AI
Call Recording + Voice AI Microsoft Teams
Microsoft Teams
A Customized, Scalable Approach
One way to get your growing business on the path to productivity and increased revenue is to invest in a cloud communications infrastructure that will elevate your team’s productivity, increase your customer experience and keep everyone better connected. In addition, Universal Connectivity can help your business connect with:
Business Internet for Midsize Businesses
Create Better Relationships with Hosted Call Center Services
Managed Network Solutions Custom-Built for Your Business
Customer Testimonials
Hear from customers who connect the Universal way.
“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”
-- Tom W.
COO, insurance marketing
“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”
-- Anthony P.
Partner, CPA firm
“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”
-- Richard B.
owner, landscaping contractor
“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”
-- Nancy J.
system administrator, global manufacturing company
“If I have an issue with anything, they always get back to me right away. I’ve never had to wait on an answer. Their response time is awesome.”
