Insurance Broker Telecommunications

Universal Connectivity provides telecommunications solutions, business VoIP phone systems and managed network systems for insurance brokers

Universal Connectivity — Your Link to Your World

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Reliable connectivity

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Customized solutions

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Insurance industry experience

Because Clear Connections Are Critical

Staying in touch with your clients and customers is not optional. No matter what role your company plays in the industry, telecommunications can either hinder your growth or ensure your success. Adding remote work brings new issues around data security and the need to collaborate easily with coworkers. You need a connectivity partner that understands how you work.

Choose Universal Connectivity for:

  • Telecommunications services with insurance industry experience.
  • Access to enterprise-class fiber optic internet.
  • Hosted business phone systems that integrate with any call center platform.
  • Scalable infrastructure for today and for years to come.
Telecommunications Services for Insurance Brokers

Right Here in the Insurance Capital of the World

From our Hartford, Connecticut, location we partner with local, regional and national companies. We act as a true partner, providing individual support. Unlike the “big guys” with their generic packages, we offer solutions based on your company’s individual needs. Discover just how far today’s innovative telecom systems can take your organization, while feeling confident that you have all the support you need.  

Universal Connectivity business communications provider

Working with insurance brokers since 2008

Universal Connectivity business communications provider

Net Promoter Score of 81 (2X the technology industry standard)

Universal Connectivity business communications provider

99% customer retention rate

The Telecom Services Insurers Need

We understand what makes insurance brokers tick, and how aging or outdated communications solutions can hold them back. You can build your insurance business on our suite of services that includes business internet, hosted phone systems, online fax systems and much more.

Universal connectivity customer reviews

“We are incredibly pleased with the upgrade to our conference room. The upgrade allowed Wellfleet’s employees and clients to communicate more fluidly, helping us continue in our mission of protecting people against risk throughout every stage of life.”

-- PHIL L.

Wellfleet CIO

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Your Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your insurance business needs.

Hosted phones (VOIP) Phones (VoIP)

Hosted phone systems facilitate seamless communication on all devices and networks eliminating connectivity issues, increasing productivity and the customer experience. Get easier access to voicemails, call conferencing, call recording and more.

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Internet Services

Fiber optic, wireless and managed WiFi keep you connected while supporting all your critical applications. Reliability, bandwidth, speed, security, signal strength and cloud access as well as 4G and 5G to support IoT will extend a significant advantage to companies of all sizes.

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Hosted contact center Contact Center

Contact center solutions to help meet your business goals by increasing sales, operational efficiency and retaining customers through a better experience. Monitor, track, control and maximize your contact centers’ success.

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UCLinks Talkdesk Call Center Contact Center Enhanced

Deliver exceptional customer experience with a solution that will scale to your business needs. This enhanced contact center has robust features and is paired with outbound calling capability. It can handle a large calling volume giving you the ability to handle calls quickly and efficiently.

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Online and secure fax services Fax Services

Online, secure, regulatory compliant and reliable business fax service. Securely send and receive faxes by email, from any desktop, tablet or smartphone.

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Managed Network Solutions Network Solutions

We engineer the right network infrastructure to streamline and strengthen your communications that’s reliable, up-to-date, secure and operating at optimal speed with our cloud-based managed network solutions.

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Unified Cloud communications Cloud Communications

Provide your business with the essential technology systems, tools and applications to streamline communication and collaboration creating greater organizational agility, adaptability and financial flexibility.

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Managed cyber security Cyber Security

Businesses of all sizes and types are vulnerable to becoming a victim of a cyber-attack. Gain an understanding of risk and a working knowledge of your organizations level of cyber security and compliance preparedness.

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Video Conferencing

Host extraordinary meetings with ease. User-friendly video conferencing solutions on a reliable platform that provides the flexibility you want and makes it simple to start, join and meet all in real-time.

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Managed IT services Managed IT

Put your IT needs in the hands of seasoned experts. With managed IT services you get consistent, comprehensive IT support and maintenance including cyber security services, compliance services, unified communications and more.

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Video Surveillance Video Surveillance

Video surveillance works as both a deterrent and a recovery tool. Benefits include enhanced safety, reduction of loss, multiple site management as well as the ability to monitor from anywhere. Hosted systems make video surveillance secure and seamless.

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E911 Call Routing E911 Call Routing

Ensure accurate 911 call routing and dispatchable location management for the safety and well-being of your customers, employees, and guests. Keep all devices E911 compliant.

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Emergency Notification System Icon Emergency Alert System

Send alerts and critical details to everyone on your campus in an emergencies to improve safety and response time. The same system can also manage daily operations with overhead paging and announcements to any device, including legacy systems.

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Business Phone Analytics Icon Phone Analytics

Turn your business data into business intelligence with phone analytics. Listen, learn, measure and analyze your teams’ interactions with customers to improve overall business productivity, training and the customer experience.

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SMS Messaging Icon SMS Messaging

Reach clients, consumers, or employees quickly, conveniently, and securely. Share concise, real-time information with anyone on any mobile phone.

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Call Recording With Voice AI Icon Call Recording + Voice AI

Unlock insights from any conversation for compliance, record-keeping, dispute resolutions, sales & service performance, CX and coaching.

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Microsoft Teams Icon Microsoft Teams

Design a more mobile, agile working environment. Add local and long-distance calling for all your end users through the Team app they already use.

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Insurance Broker Telecommunications Services

Communications Beyond Phones

Investing in top VoIP phones is a great way to put your insurance brokerage on track, making it more productive and efficient. In addition, Universal Connectivity can help brokers connect with:

  • Fast, dependable business internet.
  • Local and personal installation and support.
  • Contact center development and support.
  • Video conference setup for seamless meetings, whether employees are in the office or on a client’s site.
  • Integration of platforms like Microsoft Teams with telecom systems to make the most of clients’ investments.
  • Cloud services that keep data secure and make critical applications always accessible.
  • The convenience of working with just one telecom vendor.

Business Internet for Insurance Brokers

How much time are you losing to slow internet or outages? You know you need to upgrade. As you compare business internet service, look closely at each provider’s offerings. When you choose business internet from Universal Connectivity, you get:

  • Flexible bandwidth, up to 10Gbps.
  • A network designed and built just for your organization.
  • Wireless 4G LTE/5G broadband connection.
  • Direct to cloud platform connectivity.
  • Always-on access to cloud-based applications.
  • VPN access for individuals and remote sites.
  • VoIP and video conferencing quality and priority traffic shaping.

Hosted Phone Systems Keep You Connected

For insurance brokers, agents and companies, clear communication channels are vital to operations. Consider a unified phone system to bring all your stakeholders together and leave outdated and expensive analog systems behind. 

Universal Connectivity VoIP phones bring you:

  • Increased productivity through extension calling and system monitoring. 
  • Call clarity with no irritating static, echoing or background noise.
  • The convenience of a single cable infrastructure for both phones and internet.
  • Seamless mobile connections from anywhere.

Managed Network Solutions for Insurance Brokers

Maximum bandwidth, superior performance and the ability to grow: You get it all in managed network service from Universal Connectivity. With our CPA firm experience, we understand your unique needs and bring you telecommunications with a human touch. 

  • Bundled hardware, software and managed network solutions
  • Security firewalls, WiFi, LAN switching and cabling 
  • Configuration of switches and wireless access points.
  • Professional network installation
  • Thorough testing by experienced technicians
  • Ongoing, responsive support
Universal connectivity customer reviews

Customer Testimonials

Hear from customers who connect the Universal way.

The Better Connected Plan

We listen to your needs.

We design custom solutions for insurance brokers.

We implement and manage your plan so you’re better connected.