Best in class solutions
Because You Need Someone Who Gets You and Your Customers
We understand you need to compete. In your business, the top priority is the customer experience. You depend on reliable, high-speed connectivity that keeps your business running smoothly ensuring seamless communication with your customers.
When you choose Universal Connectivity for your telecommunications service, you get:
A Winning Approach
Ensure your retail business is on track, whether you have one location or a chain. Our solutions are designed to help your business grow resulting in higher productivity and greater efficiency. Universal Connectivity can help you leverage technology to improve customer loyalty and sales — so you can focus on your business. Connect your locations with:
Retail is a fast paced environment whether you’re a chain or an independent small business. Time is money and customers have demands that need to be met. You can’t afford internet outages or lagging. When looking for an internet provider it’s important to look closely at what they offer. Universal Connectivity business internet services for retail includes:
- Flexible bandwidth, up to 10Gbps.
- Robust and unique network design built for you.
- Wireless 4G LTE/5G broadband connection.
- Direct to cloud platform connectivity.
- VPN access for multiple locations.
Customer service is a major part of retail and accessibility is a major part of customer service. Ensure your customers have reliable, easy access to you to ask questions, solve problems, complete orders or other service calls, with an elite call center from Universal Connectivity.
Choose Universal Connectivity for a Call Center to:
- Access extension calling and system monitoring for increased productivity.
- Easily route customer calls to the right person.
- Take advantage of crisp connections with no annoying static or echo or background noise.
- Latitude to decide how calls will be handled.
- Increased efficiency.
- Flexibility of the workforce with the ability to answer calls in the queue from branch locations or from anywhere.
Don’t risk a shutdown from cyber attacks. Universal Connectivity will implement a cyber security plan designed around your business needs. With our managed services you get:
- A robust personalized cyber security solution
- Security firewalls, WiFi, LAN switching and cabling
- Configuration of switches and wireless access points.
- Professional network installation
- Thorough testing by experienced technicians
- Ongoing, responsive support
Hear from customers who connect the Universal way.
“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”
-- Tom W.
COO, insurance marketing
“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”
-- Richard B.
owner, landscaping contractor
“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”
-- Nancy J.
system administrator, global manufacturing company
“If I have an issue with anything, they always get back to me right away. I’ve never had to wait on an answer. Their response time is awesome.”
-- Brian F.
network administrator, regional manufacturing company
Sail Away From Tech Issues
If you’re using an outdated telecommunications system, it’s likely you are struggling to satisfy your customers. You both deserve better. Stop struggling to stay afloat when you could be sailing away from technology issues. Get the service you need so you can get back to business.