Reliable connectivity
Industry-leading solutions
CPA firm experience
Because It Always Feels Like Busy Season
Staying connected to your clients is critical. Time wasted is time you can’t bill. There’s always another deadline to be met. Adding remote work to the mix brings new concerns about data security and the ability to collaborate with coworkers and customers. You need an experienced connectivity partner that has your back.
With telecommunications for CPA firms from Universal Connectivity, you get:
Local Telecom You Can Count On
Your team can’t reach their highest potential or provide top service by relying on aging or limiting telecommunications systems. You’ve had it with customer service from the “big guys” that leaves you hanging. You need a customized approach to telecom that pinpoints your exact needs. Choose Universal Connectivity for our:
Experience with CPA firms
Net Promoter Score of 81 (2X the technology industry standard)
99% customer retention rate
Your Business Technology Should Be an Asset, Not an Obstacle
Trust our experts to customize the right business communication solutions to meet your CPA business needs.
Phones (VoIP)
Phones (VoIP) Hosted phone systems facilitate seamless communication on all devices and networks eliminating connectivity issues, increasing productivity and the customer experience. Get easier access to voicemails, call conferencing, call recording and more.
Internet Services
Internet Services Fiber optic, wireless and managed WiFi keep you connected while supporting all your critical applications. Reliability, bandwidth, speed, security, signal strength and cloud access as well as 4G and 5G to support IoT will extend a significant advantage to companies of all sizes.
Contact Center
Contact center solutions to help meet your business goals by increasing sales, operational efficiency and retaining customers through a better experience. Monitor, track, control and maximize your contact centers’ success.
Contact Center Enhanced
Contact Center Enhanced Deliver exceptional customer experience with a solution that will scale to your business needs. This enhanced contact center has robust features and is paired with outbound calling capability. It can handle a large calling volume giving you the ability to handle calls quickly and efficiently.
Fax Services
Fax Services Online, secure, regulatory compliant and reliable business fax service. Securely send and receive faxes by email, from any desktop, tablet or smartphone.
Network Solutions
Network Solutions We engineer the right network infrastructure to streamline and strengthen your communications that’s reliable, up-to-date, secure and operating at optimal speed with our cloud-based managed network solutions.
Cloud Communications
Cloud Communications Provide your business with the essential technology systems, tools and applications to streamline communication and collaboration creating greater organizational agility, adaptability and financial flexibility.
Cyber Security
Businesses of all sizes and types are vulnerable to becoming a victim of a cyber-attack. Gain an understanding of risk and a working knowledge of your organizations level of cyber security and compliance preparedness.
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Video Conferencing
Video Conferencing Host extraordinary meetings with ease. User-friendly video conferencing solutions on a reliable platform that provides the flexibility you want and makes it simple to start, join and meet all in real-time.
Managed IT
Managed IT Put your IT needs in the hands of seasoned experts. With managed IT services you get consistent, comprehensive IT support and maintenance including cyber security services, compliance services, unified communications and more.
Video Surveillance
Video Surveillance Video surveillance works as both a deterrent and a recovery tool. Benefits include enhanced safety, reduction of loss, multiple site management as well as the ability to monitor from anywhere. Hosted systems make video surveillance secure and seamless.
![E911 Call Routing](https://www.universalconnectivity.com/wp-content/uploads/2023/02/E911-Call-Routing-blue-dark-icon.png")
E911 Call Routing
Ensure accurate 911 call routing and dispatchable location management for the safety and well-being of your customers, employees, and guests. Keep all devices E911 compliant.
![Emergency Notification System Icon](https://www.universalconnectivity.com/wp-content/uploads/2023/08/Emergency-Notification-System-Icon-lt-Blue.png")
Emergency Alert System
Send alerts and critical details to everyone on your campus in an emergencies to improve safety and response time. The same system can also manage daily operations with overhead paging and announcements to any device, including legacy systems.
Phone Analytics
Phone Analytics Turn your business data into business intelligence with phone analytics. Listen, learn, measure and analyze your teams’ interactions with customers to improve overall business productivity, training and the customer experience.
SMS Messaging
SMS Messaging Reach clients, consumers, or employees quickly, conveniently, and securely. Share concise, real-time information with anyone on any mobile phone.
Call Recording + Voice AI
Call Recording + Voice AI Unlock insights from any conversation for compliance, record-keeping, dispute resolutions, sales & service performance, CX and coaching.
Microsoft Teams
Microsoft Teams Design a more mobile, agile working environment. Add local and long-distance calling for all your end users through the Team app they already use.
Going Beyond Phones
As you compare business internet service providers, pay attention to the details. Our service includes:
Reliability is at the core of Universal Connectivity’s internet offerings. We engineer your service to support your productivity, profitability and peace of mind.
Connecting clearly and easily with clients and coworkers in the office or in the field is critical. You need a single, unified phone system that brings everyone together and replaces aging and expensive analog systems.
Choose Universal Connectivity VoIP phones for:
- Extension calling and system monitoring for increased productivity.
- Crisp connections with no annoying static or echo or background noise.
- Single cable infrastructure for both phones and internet.
- Seamless mobile connections from anywhere.
Maximum bandwidth, superior performance and the ability to grow: You get it all in managed network service from Universal Connectivity. With our CPA firm experience, we understand your unique needs and bring you telecommunications with a human touch.
- Bundled hardware, software and managed network solutions
- Security firewalls, WiFi, LAN switching and cabling
- Configuration of switches and wireless access points.
- Professional network installation
- Thorough testing by experienced technicians
- Ongoing, responsive support
