Training Videos

Learn at your own pace with our guided tutorials 

Basic Phone Service Training

Three self guided tutorials to watch at your convenience

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Universal Connectivity Customer Training

Take advantage of your feature rich communication system and service from Universal Connectivity with these self guided tutorials

POLY VVX 300/400

Provides you with all the basic information needed to use your Poly 300/400 device.

POLY VVX 500/600

Provides you with all the basic information needed to use your Polycom 500/600 device.

Receptionist Console

Provides an overview of setting up and managing your Receptionist Console.

My Phone Portal

Explains how to manage and configure the features/settings in your My Phone web portal.

UC Desktop for Windows

Demonstrates how agents can generate reports on their actions in the Call Center.

UC Mobile for iPhone

Guides you through the settings and preferences needed for the best use of the iPhone app.

UC Mobile for Android

Guides you through the settings and preferences needed for the best use of the Android app.

Additional Resources and Education from Universal Connectivity

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