The Home/Office Hybrid Approach: Set Your Team Up for Success With Unified Communications for Business

Unified communications for business

The way we work looks quite different than it did in 2019 with the pandemic-induced rise of remote work. Now, with workplaces re-opening, some people are trading in their sweat pants for suits at least a few days a week. Thanks to unified communications for business, many workers don’t need to be on-site all the time. With these changes, however, businesses need to adapt work setups for their teams to maximize productivity and employee satisfaction. Modern telecommunications is particularly crucial for businesses with a home/office hybrid work model.

Let’s take a closer look at what steps your business should take to set your team members up for success no matter where they are.

Benefits of Shifting to a Home/Office Hybrid Model 

A growing number of businesses are shifting to a hybrid work model that combines remote and in-office work. A hybrid approach offers many advantages for both companies and employees such as:   

  • Better collaboration with face-to-face interactions
  • Improved work-life balance; less burnout and stress
  • Increased productivity due to location/schedule flexibility
  • Improved employee engagement and loyalty
  • Wider talent pool to recruit top talent located anywhere

While there are benefits to a hybrid approach, it also presents technological challenges. Here are some ways to make sure your workers have what they need to perform their best in a hybrid work model:

Ensure Dependable Internet On-Site

It’s essential to have rock-solid internet service in the office to ensure your on-site employees can easily get in touch with remote team members. Any downtime can result in lost productivity and frustration. For example, imagine the frustration of a video conference system riddled with connection issues. Keep your team running smoothly with fast, reliable connections. 

Switch to VoIP Phone Service

Voice over internet protocol (VoIP) technology allows you to make voice calls using the internet instead of a regular landline or mobile network. By having a cloud-based phone system, remote workers can use VoIP with mobile devices like smartphones, laptops and tablets for enhanced connectivity and call clarity. VoIP’s flexibility is a real benefit when staff members want or need to work from a variety of locations.

Get a Unified Communications System

Fragmented communication slows down business. A unified communication system is critical for quick and easy collaboration. With unified communications, your team is able to set up and attend video meetings, have mobile access to applications and share multimedia messaging without issues. Examples of unified communications systems include: Microsoft Teams, Zoom and Google Hangouts. These platforms can also help keep communications secure and make sharing files simpler.

Provide Training and Support

Give your team the confidence to work with new systems by providing any necessary training and ongoing support. In order for your hybrid workforce to get the most value out of these tools, they must understand how to use them. Be sure to include cyber security training for staff members, too. Unfortunately, home/office hybrid work has opened up new opportunities for cyber crimes like phishing.

Modern Telecommunications Is Key

Companies need to adapt to new trends and technologies to maintain their competitive edge. For a hybrid work model to succeed, your business must incorporate modern systems that bolster productivity and employee satisfaction. That’s why having a telecommunications partner is more important than ever to achieve your goals.


Schedule a consultation today with Universal Connectivity to find out what the right technology will do for unified communications for business.

James Smith

As President and Chief Connector, James loves solving complex communication problems to help businesses transform, optimize, grow and succeed. One of his favorite parts of the job is being able to smooth the pathways for clients to communicate clearly and effortlessly. On this blog he shares telecommunications industry news and the latest trends.

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